Firstly, despite the charming decor and ambiance, the air conditioning was not up to the task on the day of my visit. With the place being quite crowded, the lack of sufficient cooling made the dining area uncomfortably warm and stuffy. This detracted from the overall comfort and enjoyment of the meal.
Secondly, it was understaffed for the busy day. The limited personnel struggled to keep up with the demands of the customers, resulting in slower service and delays in attending to diners' needs. It was disappointing to see that the restaurant couldn't provide the level of service one would expect.
However, the wait time was a staggering 45 minutes, which is simply unacceptable for a restaurant of this caliber. The prolonged delay not only tested my patience but also diminished the enjoyment of the meal.
Service: Dine in
Meal type: Other
Price per person: ৳200–400
Food: 2
Service: 1
Atmosphere: 3