At the very arena of globalization and technological innovation, hospital services have become competitive. Among the hospitals 'KC Hospital & Diagnostic Centre' is emerging in the market with a better position. This hospitals is organized by the retired army person. As a part of my internship program it was assigned me to work with KC Hospital & Diagnostic Centre. This report is prepared as a partial fulfillment for the MBA program of the Faculty of Business Administration under Chittagong University of Bangladesh. The report is prepared Information & Service procedures of KC Hospital & Diagnostic Centre. A study on K C Plaza, 2620 Nowapara, Dakkhinkhan, Uttara, Dhaka-1230 KC Hospital & Diagnostic Centre ,the main focus of this report is Information & Service procedures . This report contains seven main parts. First part is about KC Hospital & Diagnostic Centre. Second part is OPD Services. In the OPD Service parts I just show an overview of KC Hospital & Diagnostic Centre of their Outpatient Facilities and Medical Specialties. Third part is IPD Services. In this part all information is collected from the respective KC Hospital & Diagnostic Centre, here I also discuss about IPD Patient of KC Hospital & Diagnostic Centre which is the important part of his of this report. Part four contains Ancillary Services. In part five my internship position and major learning point has described. KC Hospital & Diagnostic Centre performance growth is prodigious as well as to increase their customer.